Returns & Exchanges

At Hatching Time, we want you to be fully satisfied with your poultry equipment; if you are not, you can return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and details of the item you wish to return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully pack the unused equipment in its original box, ensuring all components and manuals are included to avoid restocking fees.

3

Ship the Item

Affix the provided shipping label and drop off the package at the designated carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing